Book
Group Friendly Restaurants
Across Europe
Simplify Group Bookings Like Never Before!
Discover real-time information about our partner group restaurants and their availability, enjoy negotiated group rates, and streamline your invoices and payments.
The ultimate solution for group restaurants bookings in Europe's travel industry
Explore restaurant diversity for groups
Access a wide selection of restaurants across Europe
Discover a diverse array of quality restaurants, offering a rich variety of culinary experiences. Our platform grants you access to a multitude of dining options, catering to the unique tastes of your travel groups. Whether it’s fine dining, local cuisine, or international flavors, find the perfect restaurant for every occasion.
Get effortless group reservations
Streamlined booking for stress-free travel planning
Experience a hassle-free reservation process that saves you valuable time and reduces complexity. Our user-friendly online system offers real-time availability and easy management. Say goodbye to cumbersome paperwork and hello to streamlined travel planning.
Optimize costs and efficiency
Exclusive group rates and financial management
Benefit from exclusive group rates that reduce dining expenses for your clients. Centralize your restaurant bookings, simplifying financial management. Consolidate invoices and payments, improving efficiency and cost control.
Enjoy a personalized service and support
Tailored reservations and dedicated assistance
Enjoy the convenience of personalized reservations tailored to your group’s specific needs. Our dedicated customer support team is available to assist you, ensuring a smooth and stress-free experience. Access reviews and recommendations to make informed choices, and offer your clients diverse culinary experiences, enhancing their travel quality.
Run your
dream tours
with
our destination expertise
Book the best group restaurants
We offer a curated selection of captivating destinations across Europe. Whether your clients are seeking the romantic ambiance of Paris, the historic charm of Rome, or the scenic beauty of the Swiss Alps, we’ve got you covered. With an extensive list of renowned cities and hidden gems, you can easily find the perfect setting for your group’s next adventure. Explore our diverse range of destinations and make each journey a memorable one.
Roman Dining
Parisian Cuisine
Lisbon's Culinary Scene
Brussels' Gastronomy
Start booking group friendly restaurants with welcomePAX
Create Your Account
Sign up for a welcomePAX account to begin accessing our exclusive restaurant booking services for groups. It's quick, easy and free!
Start Booking
Browse our extensive list of restaurants, check real-time availability, and book the perfect dining experiences for your travel groups.
Manage Orders
Track the status of your restaurant reservations and easily download and manage invoices for your group bookings trought out your account.
Please note that we verify the credentials of travel professionals to ensure account authenticity before unlocking your account.
Frequently Asked Questions
General Information
welcomePAX is a B2B restaurant reservation platform tailored exclusively for travel professionals. Since our establishment in 2019, we have been dedicated to simplifying the process of booking group restaurant reservations in over 30 European destinations. Whether you’re a travel agent or tour operator, welcomePAX provides you with access to a diverse range of restaurants, exclusive group discounts, and transparent financial management.
welcomePAX is exclusively designed for travel professionals. If you are a travel agent, tour operator, or other professionals within the travel industry, welcomePAX is tailored to meet your specific needs. Our platform streamlines group restaurant reservations and offers a range of benefits to enhance your group travel services.
No, welcomePAX is exclusively designed for professionals in the travel field. If you do not work in the travel industry as a travel agent, tour operator, or related profession, you would not be able to use our services. We specialize in providing solutions for travel professionals to streamline group restaurant reservations and enhance their offerings for travelers.
Account
Signing up as a travel professional on welcomePAX is a straightforward process. Simply fill out the online registration form. We will require a professional email address and a mobile number to verify your identity. A member of our team may get in touch if additional information is needed. Once your account is validated, you can enjoy the full range of benefits and features that welcomePAX has to offer. We aim to make the sign-up process as seamless as possible for travel professionals.
Thank you for registering with us. We would like to let you know that account validation is a necessary step to ensure security and authenticity. Typically, this process takes less than an hour to complete if all the requested information has been provided accurately. Once your account is validated, you will have full access to view our group restaurants and begin making reservations. Please note that our validation checks are conducted from Monday to Sunday, between 6:00 am and 7:00 pm GMT.
If you’ve forgotten your password, don’t worry. You can easily reset it by clicking on the “Forgot Password” link on the login page. Follow the instructions provided, and you’ll be able to set a new password for your welcomePAX account. This process ensures that you regain access to your account securely and conveniently.
Certainly, you can change your account’s password by navigating to your account and accessing the profile settings. There, you will find a dedicated section for changing your password. Follow the provided instructions to update your password to one that suits your preferences. Your security and convenience are important to us, and we make it easy for you to manage your password.
Certainly, you have the flexibility to modify your agency’s billing information at any time. Simply go to “My Account” and then select “Agency Information.” From there, you can make the necessary updates to ensure that your agency’s details are accurate and up to date.
Reservations
You can easily track the status of your reservation in the “Orders” section of your account. Additionally, we keep you informed via email whenever there is a change in the status of your reservation. This way, you can stay updated on the progress of your booking and ensure that everything is in order for your group.
Certainly, cancellations are possible based on the following conditions:
| Group Size | Refund Policy |
|---|---|
| Less than 20PAX | 100% refund until 6 days prior 50% refund between 4 and 6 days prior |
| 21 – 50PAX | 100% refund until 7 days prior 50% refund between 5 and 7 days prior |
| Over 50PAX | 100% refund until 10 days prior 50% refund between 7 and 10 days prior |
Please note that these calculations are based on business days and the reservation time. For example, if you made a reservation for a group of 30PAX on Saturday, the 15th, at 18:30, the cancellation policy applies as follows: 100% refund until 7 business days prior, which is before Thursday, the 6th, at 18:30. It’s important to note also that refunds are processed in the form of credits, which you can use on the welcomePAX platform for future reservations. This ensures a clear and precise approach to managing cancellations.
About group restaurants
At welcomePAX, we carefully select our partners based on several criteria to ensure a high-quality dining experience for groups. We consider the restaurant’s ability to accommodate groups effectively, its proximity to points of interest for travelers, and its commitment to maintaining high culinary standards. By partnering with restaurants that meet these criteria, we aim to provide a seamless and enjoyable dining experience for travel professionals and their groups.
Once your account is validated, you can access our listing of group restaurants. You have the flexibility to apply various filters to display results that align with your group’s preferences and budget. After selecting a restaurant, you can find comprehensive information on its dedicated page, including menus, pricing, location, and Google reviews. To make a reservation for your group, simply indicate the number of participants, their arrival date, and select the preferred menu and beverages. It’s as easy as that!
welcomePAX offers a wide range of restaurants to cater to all types of groups. Whether you’re looking for cozy, unassuming eateries or Michelin-starred establishments, our platform has it all. From local cuisine to international flavors, we aim to ensure that every group finds the dining experience that suits their preferences.
The availability of restaurants is regularly updated on our website. Additionally, for every reservation made through welcomePAX, we ensure that the restaurant receives and confirms it. We verify the restaurant’s capacity to accommodate your group on the chosen date and confirm this information through email. This way, you can have peace of mind knowing that your reservation is in order and your group will be well taken care of on the day of your booking.
At welcomePAX, the selection and quality of restaurants are of paramount importance to us. We have stringent quality standards, and each restaurant listed on our platform adheres to the welcomePAX quality charter. Before a restaurant is featured on our platform, it undergoes a thorough review. Furthermore, for complete transparency, you can find Google reviews for each restaurant online. This allows you to read comments and feedback from individuals who have experienced the service, ensuring you make an informed choice for your group.
welcomePAX has established a strong presence in major and tourism-centric cities in France, Italy, Portugal, and Belgium. We are actively working on expanding our services to other cities and destinations. If you have a specific need for a particular destination, please let us know, and we will make every effort to help you find the ideal restaurants for your groups. Your feedback helps us improve our service continually.
Billing and invoicing
At welcomePAX, we offer a variety of commonly used payment methods to provide convenience and flexibility. These methods include credit card payments, Apple Pay, PayPal, iDeal, Tickets Restaurants (for France only), SEPA direct debits, bank transfers, and many more. You can choose the payment method that suits your preferences and requirements, ensuring a seamless and secure transaction process for your bookings.
Absolutely. We work with Mollie, our trusted payment partner, to ensure the security of online payments on our site. Our online payment processes adhere to the PCI DSS standards, guaranteeing the encryption of your banking data. Additionally, online payments on welcomePAX meet the requirements of the 3DS 2.0 security protocol. For more information about our payment partner, please click here. Your payment security is of utmost importance to us.
Certainly. As soon as you make a group restaurant reservation on welcomePAX, the invoice is automatically generated and made available on your account. It is also sent to you via email. The invoice contains detailed information about your reservation, including the VAT amount and the total amount to be paid or that has been paid. Our invoices comply with all billing standards, ensuring clarity and accuracy in your financial records.
You can find your invoices conveniently within your welcomePAX account. Simply log in and navigate to your account, where you will see an “Orders” section. There, you can access and download your invoices for your reference and records.
In addition to our negotiated group rates, every 20 paid meals, one meal is complimentary. Furthermore, we have a year-end retro commission system for clients booking numerous groups through welcomePAX. Below is the commission structure:
| Purchase Range (in €) | Retro Commission Rate |
|---|---|
| 250,000 – 500,000 | 1% |
| 500,000 – 1,000,000 | 2% |
| Over 1,000,000 | 3% |
